Rotterdam School of Management, Erasmus University

Recruitment Officer (M/F) – 40 hours (1.0 Full-time equivalent)

  • Rotterdam School of Management, Erasmus University (RSM) is the business school of Erasmus University Rotterdam (EUR). It is internationally recognized for its excellence and innovation in management education and research and is particularly well known for the development of international business leaders. RSM offers a broad portfolio of Bachelor, Master, PhD, MBA and Executive Education programmes, and is consistently ranked in the top tier of European business schools according to the Financial Times.

    For our pre-experience and post-experience Recruitment & Admissions departments, an opportunity has arisen for a Recruitment Officer (M/F) – 40 hours (1,0 Full-time equivalent) in the RSM China Office Chengdu in Chengdu, Sichuan province, People’s Republic of China (PRC).

    Job position

    The main objective of the RSM China Office Chengdu is to set up and execute RSM student recruitment activities in the PRC, including substantial Chinese web presence. Thus, a significant increase of enrolment by attracting high quality Chinese students on behalf of the Bachelor programme International Business Administration (IBA) and our 14 Master (MSc) programmes. If successful, the focus of the Recruitment Officer will be expanded to include our 3 post-experience MBA programmes (International Full-time MBA, Executive and Global Executive OneMBA).

    The Recruitment Officer works closely with the Senior Representative of the RSM China Office Chengdu and virtually within the recruitment and admissions teams of the above mentioned programmes which are based in Rotterdam. The Recruitment Officer reports to the Senior Representative.

    Goal of the job

    In general the Recruitment Officer is responsible for executing the recruitment and admissions strategy of RSM within the PRC. He/she supports both the Recruitment and the Admissions teams in their day-to-day challenges to deliver against future targets in a continually changing environment.

    The activities for which the Recruitment Officer will be responsible are diverse and are related to the recruitment of talented students and suitable candidates for our pre-experience programmes. This position also involves strengthening the RSM Chinese alumni network, mostly through networking activities.

    Responsibilities

    • Contributing to the preparation of a recruitment plan for the Chinese market including online and social media
    • Organizing and executing (online) recruitment activities in (Western) China
    • Providing excellent customer service as well as accurate and timely advice to prospective students regarding RSM’s pre-experience programmes
    • Contributes actively to the continuous development of the recruitment process
    • Lead management through CRM (Microsoft dynamics)

      • Education

      Higher professional or academic degree obtained in The Netherlands.

       

      Experience & Skills

      • Prior working experience within higher education, especially with digital marketing and the use of (Microsoft Dynamics) CRM is a plus
      • Effective communication skills to handle routine enquiries and regular liaison with faculty members, senior staff and students, in English and Dutch
      • Strong client focus; has demonstrable experience of providing first-class customer services
      • Fluent in Mandarin and excellent verbal and written communication skills in English
      • Well-organized, detail-oriented and efficient
      • Strong interpersonal skills, good networker, commercial aptitude
      • Team player
      • Preferably working experience (internships included) within ‘customer service or sales’
      • Chinese background
      • Studied in The Netherlands (a higher professional or academic degree)
      • Ideally an RSM (EUR) alumnus

      Core competencies

      • Flexibility (Finds it easy to switch between different tasks, is open to changes in his/her tasks)
      • Delivering business results
      • Providing excellent customer service
      • Accuracy
      • Anticipating and adjusting to change
      • Managing customer relationships

      Offer

      We offer a challenging job with a salary which consists of a fixed as well as a variable component. The maximum fixed full-time salary for this position is 5,000 RMB gross per month depending on background, experience and credentials, with an annual performance bonus around 30,000 RMB.

      As the Recruitment Officer will mainly work at the Guanghua (city centre) campus of Southwest University of Finance & Economics (SWUFE), we expect our new colleague to reside in or close to Chengdu. The Recruitment Officer will be employed on local conditions – honouring China’s labour law and legislation - and through a domestic labour agency in Chengdu.

      Applications

      If you see yourself as the person who qualifies for this position and have the desire to work for a research-based business school which offers ground‐breaking research and education, furthering management excellence, please send your CV and cover letter by e-mail in English to both Ms. Jingzhi Xiao (j.xiao@rsm.nl), Senior Representative and Mr. Arnoud Monster (amonster@rsm.nl), Director Recruitment & Admissions at Rotterdam School of Management, Erasmus University. The application deadline is 31 March 2017.

      Please note that selection interviews will be part of the candidate selection process. We expect the Recruitment Officer to meet the highest ethical standards and to comply fully with the integrity code of Erasmus University Rotterdam.

      Applicants must be legally eligible to work in the People’s Republic of China.
      To learn more about our organization please visit our website at www.rsm.nl
      Acquisition with reference to this advertisement will not be appreciated.